Please call us Hikvision for support /password resets

have your serial number and product model ready .

we are also able to help at 909-366-5464 for support questions

please note we will not be able to help with password resets .


 u can download hikvision client software from the link below 

          Hikvision downloads

 Warranty info 
All renewed items carry a 11 months US Warrant against manufacturer defects .
physical damage to the product is not covered .
warranty is valid from the date of order for 11 months .
please call us at 9093665464 for more info or help .